PROBLEM:
Email comes up ok but when I hit the reply button, reply mail details come up but a small x appears in the text area as though an active x component has not run. This now means no reply text can be entered.
CAUSE:
Internet Explorer 7 creates this problem by preventing ActiveX controls.
SOLUTION:
This is a server solution. A fix must be applied to the server running the exchange:
OWA – small x appears in the text area
Download this fix: Exchange2003-KB911829-v3-x86-ENU.exe
From:
Apply to: Exchange 2003 and Outlook Web Access (OWA)
by George Lopez-Henriquez / www.inetnj.com